Privacy Policy for Gemstone Spark
Effective Date: January 15, 2025
At Gemstone Spark, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to enhance your shopping experience:
- Personal Information: When you place an order or create an account, we collect personal details such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment details (e.g., credit card or debit card information) processed securely by third-party payment processors. We do not store your payment information.
- Usage Data: This includes data about how you access and use our website (e.g., IP address, browser type, operating system), which helps us improve our website and services.
2. How We Use Your Information
Your information may be used for the following purposes:
- To process and fulfill your orders, including sending order confirmations and updates.
- To improve our website, services, and customer support.
- To communicate with you regarding promotions, newsletters, and special offers (you can opt out at any time).
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Third-party providers who assist with website operations, payment processing, and product delivery.
- Legal Compliance: We may disclose your information if required by law (e.g., court orders or subpoenas).
4. Data Security
We take reasonable precautions to protect your personal information using encryption and secure servers. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications by following unsubscribe instructions or contacting us directly.
- Request that we do not sell or share your personal information with third parties for marketing purposes.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us track website traffic and user preferences. You can control cookie settings via your browser, but disabling cookies may affect your experience.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take immediate steps to delete such information.
9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Gemstone Spark
806 McVaney Road, Wendell, North Carolina, United States
Phone: 919-822-9119
Email: info@gemstonespark.com
