Sales Policy for Gemstone Spark

Effective Date: December 10, 2024

At Gemstone Spark, we aim to provide a smooth and secure shopping experience. This Sales Policy outlines our terms and conditions for purchases, including product descriptions, payment terms, delivery, returns, and customer service. By placing an order with us, you agree to abide by the terms set forth in this policy.

1. General Terms

When you place an order on Gemstone Spark (gemstonespark.com), you are entering into a legally binding agreement. All prices are listed in U.S. Dollars (USD), and taxes may apply depending on your location.

2. Product Availability

While we strive to keep accurate product listings, availability may fluctuate. In case of an out-of-stock item, we will notify you and offer alternatives or a refund.

3. Order Confirmation

Upon receiving your order, we will send a confirmation email that includes an order number, itemized list, and estimated delivery details.

4. Payment Methods

We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout. All payments are processed securely through a third-party payment gateway.

5. Shipping & Delivery

Orders are processed within 1–3 business days. Shipping fees are calculated at checkout based on delivery address. Please allow 5-10 business days for standard delivery.

6. Returns & Refunds

For more details on returns and refunds, please refer to our Refund and Returns Policy.

7. Customer Support

If you have any questions or concerns regarding your order, feel free to contact us at:

Gemstone Spark
Street: 806 McVaney Road
City: Wendell, North Carolina
Phone: 919-822-9119
Email: info@gemstonespark.com
Website: gemstonespark.com

8. Changes to Policy

We reserve the right to update this Sales Policy at any time. Any changes will be reflected on this page, with an updated effective date.